Cookies and Privacy Promise

Cookie Policy

About cookies

Please note that Vendoor website uses cookies. By using this website, you agree to our cookie policy.

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

Currently the Vendoor website only uses 'session cookies', whereby no information is retained. These cookies function purely to improve your experience using the website.

YouTube cookies

We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

  • PREF - * Expires after eight months
  • VSC - * expires at the end of your session
  • VISITOR_INFO1_LIVE - *expires after eight months
  • remote_sid - * expires at the end of your session

Read more at YouTube's embedding videos information page.

Refusing cookies

Most browsers allow you to refuse to accept cookies.

Blocking cookies may have a negative impact upon the usability of Vendoor website.

Privacy Policy

1.0 Our core beliefs regarding user privacy and data protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

2.0 Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

  • UK Data Protection Act 1988 (DPA)
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)
This site's compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences' specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Please refer to our Cookie Policy

3.2 Comments & feedback We do not currently show customer feedback on this website, but we are always keen to receive feedback from customers. Please feel free to send feedback to us.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page, a booking form or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

3.4 Email newsletter

We do not currently store any customer information online.

4.0 Member/ customer information

We do not currently store any customer information online.

5.0 About this website This website is hosted by Amazon Web services in secure datacentres. For more information regarding security visit https://aws.amazon.com/security/

6.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 Data Controller

Please contact us for this information.

8.0 Data Protection Officer

Please contact us for this information.

9.0 Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.